State: 09.05.2018
RHM Rohstoff-Handelsgesellschaft mbH Privacy Policy
We would like to thank you for your interest in our company.
RHM Rohstoff-Handelsgesellschaft mbH takes the protection of your data very seriously and treats your personal data confidentially and in accordance with the legal directives. This principle applies to our internet services as well as to our conventional services. Personal data that are transmitted to us via methods other than our website, e.g. via communication by telephone, letter, email, fax, in person or other methods of communication, are also subject to our Privacy Policy.
Data controller
The data controller (also: “Responsible party”) is RHM Rohstoff-Handelsgesellschaft mbH, Rheinstrasse 141, 45478 Mülheim an der Ruhr, hereinafter referred to as “RHM” or “we” or “us”.
Exceptions are detailed in this Privacy Policy.
Personal data
Personal data are all the information which relates to an identified or identifiable individual (e.g. name, address, telephone number, date of birth or email address).
Certain offers and services may require the provision of personal data. In general, we will use your personal data in order to respond to your enquiry, process your request, or to grant you access to particular information or offers.
When processing personal data that are necessary for the performance of a contract to which you are a party, Article 6 para. 1 lit. b GDPR serves as the legal basis. The data indicated as mandatory in the online forms (usually marked with an *) are required for the conclusion of the contract.
Insofar as we obtain your consent to process your personal data, Article 6 para. 1 lit. a GDPR serves as the legal basis for the processing of your data
Insofar as we obtain your consent to process your personal data, Article 6 para. 1 lit. a GDPR serves as the legal basis for the processing of your data
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 para. 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard the legitimate interests of our company or a third party, insofar as the interests, fundamental rights and fundamental freedoms of the data subject do not prevail, Article 6 para. 1 lit. f GDPR serves as the legal basis for processing.
Collection of access data
If you use the internet services of RHM, the web servers of 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur and the 1&1 Telecom GmbH, Elgendorfer Str. 57, 56410 Montabaur automatically record and evaluate technical access data. This is technically required to be able to show you our website. Insofar as personal data are affected, Article 6 para. 1 lit. f GDPR is the legal basis for the collection.
These technical access data include: the name of the website visited, the file accessed, the date and time of the visit, the browser type and version, the operating system of the user, the referring URL (previously visited site), the IP address and the requesting provider.
These technical access data are stored in the form of log files by 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur and 1&1 Telecom GmbH, Elgendorfer Str. 57, 56410 Montabaur for 9 weeks. These data are available to RHM for this period for the identification of malfunctions and for security reasons (e.g. for the clarification of hacking attempts). They are then automatically deleted by 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur and 1&1 Telecom GmbH, Elgendorfer Str. 57, 56410 Montabaur. For more information on this, please refer to the following link: https://hilfe-center.1und1.de/hosting/1und1-webhosting-c10085285/webspace-und-zugaenge-c10085091/logs-c10085128/hinweise-zu-log-dateien-a10790162.html. Data, which must be stored for the purpose of providing evidence, are excluded from deletion until the event in question is fully clarified and may be submitted to investigating authorities in certain cases.
IP addresses
If you use the internet services of RHM, the web servers of 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur and 1&1 Telecom GmbH, Elgendorfer Str. 57, 56410 Montabaur automatically record and evaluate technical access data in the form of an IP address.
Due to data protection guidelines for personal data, the IP addresses of the users are anonymised by our provider (1&1) in the log files after 7 days with an “x”.
For more information on this, please refer to the following link: https://hilfe-center.1und1.de/hosting/1und1-webhosting-c10085285/webspace-und-zugaenge-c10085091/logs-c10085128/hinweise-zu-log-dateien-a10790162.html.
Disclosure of data to third parties
Your personal data are only transmitted to third parties with your approval, or provided that we or the third party have a legitimate interest in the transmission of these data, or that this is necessary for the performance of the contract. In addition, data may be transmitted to third parties, insofar as we are required to do so by legal provision or by enforceable administrative or judicial order.
Service provider
We reserve the right to employ service providers for the collection or processing of data. Service providers receive only the personal data required for their specific activities.
Service providers usually act as so-called “processors”, who may only process the personal data according to our instructions.
Data storage and safekeeping
The data processed by us are deleted or restricted in its processing pursuant to Article 17 GDPR and Article 18 GDPR.
We will only store your data for as long as necessary for the provision of our internet services and the associated services in order to respond to your enquiry, process your request, or to grant you access to particular information or offers, or if we have a legitimate interest in the further storage of your data. In all other cases, we delete your personal data with the exception of data that we must continue to store to meet statutory (e.g. tax or commercial law) retention periods. If data cannot be deleted because they are required for other and legally permissible purposes, their processing shall be restricted by locking the data and not processing them for any other purposes.
Your transmitted data, with the exclusion of data transmitted via website access, will not be stored on internet servers, but rather locally on corporate servers.
Access is limited to only a few individuals.
Insofar as your data can be stored by our provider during this transmission, please refer to the Privacy Policy of 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur and der 1&1 Telecom GmbH, Elgendorfer Str. 57, 56410 Montabaur.
COOKIES
We use so-called “cookies”. Cookies are small text files that are sent and stored on the user’s browser when visiting a website. If the corresponding website is accessed again, the user’s browser will send back the content of the cookies and thus make it possible for the user to be recognised. Certain cookies are automatically deleted after the browsing session (so-called “session cookies”), others are stored for a specific period of time or permanently on the user’s browser, and are then deleted independently (so-called “temporary or permanent cookies”). They help make websites more user friendly and benefit the user. They also help record statistical data relating to the use of the website, and aid in analysis to help improve the service. Our internet service may also contain “Third-party cookies”. These are cookies that are set by third parties when you view the content of our site.
It is possible to disable the storage of cookies in your browser settings, i.e. rejecting the acceptance of third-party cookies or all cookies, as well as deleting cookies that are already stored in your browser at any time. You can find out more about this, for example, in the help system of your Internet browser.
However, please note that you may then not be able to use all functions of our website.
This stored information is stored separately from any other data provided to us. In particular, the data collected via these cookies will not be linked to any of your other data.
Opt-out option
Further information on cookies can be found on the user portal www.meine-cookies.org. You can also use the following link http://www.meine-cookies.org to this portal to view the activation status of tools from different providers and object to the collection or analysis of your data by these tools: www.youronlinechoices.com/de/praferenzmanagement.
A central opt-out option for various tools, in particular from US providers, can also be reached at the following link: optout.networkadvertising.org.
Third-party services
On the basis of our legitimate interests (i.e. interest in analysis, optimisation and efficient operation of our internet service) within the meaning of Article 6 para. 1 lit. f GDPR, we use third-party content or service offers in order to include their content and services, such as fonts (hereinafter uniformly referred to as “content”). This always requires that the third-party providers of this content can see the IP address of users, since without the IP address they would not be able to send the content to the browsers of the users. Your IP address is therefore necessary to display this content. We strive only to use content whose respective provider uses the IP address solely for the delivery of content. In the context of our internet services, we use external fonts – so-called “Google fonts” https://www.google.com/fonts. The integration of Google fonts is carried out through a server request to Google (usually in the USA). Further information can be found in Google’s Privacy Policy at: https://www.google.com/policies/privacy/, including the option to opt out at: https://www.google.com/settings/ads/. Furthermore, we incorporate the “Google Maps” service of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Further information can be found in Google’s Privacy Policy at: https://www.google.com/policies/privacy/ including the option to opt out at: https://adssettings.google.com/authenticated.
Social plugins
We do not use any social plugins of social media on our website.
Links to other websites
Insofar as the website of RHM contains links to other websites, the following applies:
As the provider of our website, we are solely responsible for the content of our own website. A distinction is to be made between our own content and content made available by other providers. We cannot assume any responsibility for the content of other providers. We do not have any influence over whether the providers that are linked to us comply with the relevant data protection regulations. We do not accept liability for the content of external websites. Should you notice a relevant violation, we would appreciate it if you could bring this to our attention. We will then remove the link as necessary.
Contact
When contact is made with us (e.g. via the contact form or email), the user data are processed for the processing of the enquiry and its handling pursuant to Article 6 para. 1 lit. b GDPR. User data can be stored in a Customer Relationship Management system (“CRM system”) or similar enquiry organisation. We delete the enquiries once they are no longer required.
Data of minors
Personal data of minors are not knowingly gathered or used in any way. Minors should not send personal data to us without the approval of their parents or guardians. RHM advises all parents and guardians to teach their children how to handle personal data safely and responsibly on the Internet.
Security
RHM takes precautions to ensure the security of your personal data. Your data are conscientiously protected from intentional or unintentional manipulation, loss, falsification, destruction or unauthorised disclosure. RHM continuously improves its security measures in line with technological developments.
Rights of data subjects
Please use the information under “Contact” to assert your rights. Please make sure that you can be clearly and personally identified.
You are entitled to request information from us free of charge (Article 15 GDPR) at any time on your stored personal data or other information, e.g. the processing purposes, the recipients and the planned storage duration or the criteria for determining the duration. You also have the right to correction and completion (Article 16 GDPR), deletion (Article 17 GDPR), restriction of processing (Article 18 GDPR) and objection to the processing (Article 21 GDPR) of your personal data.
In the case of direct advertising, you can object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
You are also entitled – from 25.05.2018 – to data portability (Article 20 GDPR).
If you have given us your consent for your data to be processed, you can revoke this at any time with effect for the future. This does not affect the legitimacy of any prior processing of your data.
We would also like to point out that you, as the data subject, have the right to lodge a complaint with the competent supervisory authority (Article 77 GDPR).
CONTACT
For information and suggestions on the subject of data protection, please contact our external data protection officer at the email datenschutz@rhm-rohstoffe.de.
If you would like to get in touch with us, you can reach us as follows:
RHM Rohstoff-Handelsgesellschaft mbH
Rheinstraße 141
45478 Mülheim an der Ruhr
Phone: +49 (0) 208 / 999 24-0
Fax: +49 (0) 208 / 999 24-15
Email: info@rhm-rohstoffe.de
Should this data protection declaration be changed, reference will be made to the change in this data protection declaration, on the homepage and in other appropriate places.